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Frequent Questions
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What are Doctors Forms?When a funeral is a cremation, two doctors MUST attend and certify death. The FIRST doctor must be the doctor who attended the deceased during his/hers last illness. The duty of the SECOND doctor is essentially one of confirmation. This doctor must not be related to the first doctor either through family or practice. For this service, each doctor makes a separate charge, which we, the Funeral Directors usually pay on behalf of the deceased’s family.
How Many People Can Be Seated In The Limousine?In each limousine there is room for six people in the rear compartment and room for one in the front with the chauffeur. How Do We Know What To Do At The Funeral?On the day of the funeral the Funeral Director is there to help and guide you, your family and friends. If you are unsure of anything please tell the Funeral Director. Can The Family Carry The Coffin?Yes, although we would ask that you contact us as soon as possible to ensure that it is safe to do so. Can We Visit The Deceased And Pay Our Last Respects?Yes, our Funeral Home is open and available to you at anytime. If you wish to visit our private chapel, please ring and inform us when you would like to come and we will be pleased to arrange for a member of staff to meet you. Can We Have The Deceased Brought Home?Yes, we can bring the deceased home either on the evening before the service or on the morning of the service, so the deceased can leave from home. Can We Choose What Music Is Played At The Crematorium?Yes, If you have a special request or would like a particular piece of music playing either as you walk into or out of the Crematorium Chapel, please let the Funeral Director know as soon as possible. Please note that only original recordings are allowed because of copyright laws. Can We Request Donations To Charity?Yes, if donations to charity are requested in lieu of flowers, we will accept and list donations on your behalf and forward them to the charity of your choice. Does The Coffin Move After The Funeral Service At The Crematorium?No. After the service has ended, the coffin does not move until all relatives and friends have left the Crematorium Chapel. At some Crematoria there are curtains that close at the head of the coffin, but this is only done at the request of the relatives. Are The Handles On The Coffin Removed Before The Cremation Takes Place?No. There are strict laws regarding cremation. Nothing may be removed from the coffin before cremation without the permission of the Home Office. Is Each Cremation Carried Out Individually?Yes. The identity of the coffin nameplate is checked by the Crematorium Attendant before it is placed in the Cremation Chamber. This only holds one coffin or casket at a time and again there are rules that must be abided by. Do I Get The Cremated Remains Back That Belong To Me?Yes. Once the cremation has taken place, the cremated remains are removed and left to cool before being placed in an urn. This urn is clearly identified as to whose remains they are. What Can I Do With The Cremated Remains?1. You can place them in the Garden of Remembrance but you may not know where they are and you cannot place a headstone with them. 2. You may wish to purchase a grave just for the purpose of interring the cremated remains. This allows you to have a headstone and have other members of the family buried there in the future. 3. You may keep them at home in a special urn or memorial. 4. You may scatter them in a special place. 5. The remains may be buried in an existing family grave. If you would like to discuss any of the above alternatives, please contact us and we will be pleased to help you. What About Catering After The Funeral?If you require catering after the funeral you can make your own arrangements or contact us to make a booking at a hotel or restaurant. When is the Funeral Account Payable?The Funeral Account is sent to the person responsible for the arrangements or the solicitor, when necessary, about a week after the funeral. The account can be paid for by cash or cheque. How Soon After A Burial Can I Put A Headstone On The Grave?If the grave is ‘earth’ rather than ‘bricked’ then the grave will take six months or more before the ground is firm enough to place the weight of a headstone. If the grave is ‘bricked’ inside, then it does not take as long. For further advice please contact your Funeral Director, who will be pleased to advise you. FlowersOur florist is pleased to do anything special for your personal requirements. PrintingWe can provide mourning stationery, order of service and attendance cards. Pre-Payment FuneralsWe will be pleased to assist, discuss and give advice for all your pre-arrangement needs. Green FuneralsWe are willing to discuss the option of an environmentally friendly funeral.MemorialsAt the time of making arrangements for a funeral, it is not always easy or necessary to determine what your future memorial requirement will be. In the case of existing memorials it will probably be necessary to remove the headstone from the grave prior to the funeral. When the funeral has taken place it can take some months, depending on the condition of the ground, before the grave will be ready to take the original headstone or a new one. As non-Christians, how do we know that a funeral director will understand our requirements?Today we live in an ethnically diverse society, and this diversity needs to be celebrated in our funeral ceremonies as well as our everyday lives. However, facilities for particular religious communities do vary from region to region - for example, in some areas cemeteries have dedicated sections for Muslim burials, and the local Muslim community is often closely involved with the operation of the cemetery It is the role of our Members to discuss funeral requirements with their clients, and to have knowledge of the different alternatives available and enable them to offer sound advice. A professional Funeral Director will have the ability to do this regardless of the religion of the deceased or their immediate family However, the Funeral Director will not make any assumptions about the bereaved’s wishes based solely upon its religious beliefs. Funerals are individual events, and there are many other variables to be taken into account. Even if you tell your Funeral Director you require a "Traditional Hindu funeral", he or she will still wish to discuss with you your exact requirements with you, to ensure that no personal wishes have been overlooked.
We have tried to anticipate the questions you may have about the funeral and the services surrounding it. If you have any further questions or feel that you want to alter any of the arrangements, please contact us as soon as possible.Copyright © 2003 [John Edwards Funeral Directors]. All rights reserved.
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